Truescreen Review 2024 – Details, Features & More

Your resume is in place, and you are well prepared for an upcoming interview, but imagine if all your efforts go to waste just because you didn’t see an additional but crucial step in the hiring process coming.

Well, that would be a bummer! But worry not because I will tell you precisely what you need to be prepared for all the steps pertaining to your onboarding process.

Keep reading the complete article on Truescreen to learn more.


Established 1989
FeaturesWeb viewing, Real-time Drug Tracking, and more.
Services ProvidedMultiple Service
WebsiteClick here

About Truescreen

What Is Truescreen?
What Is Truescreen?

Truscreen is a part of the Vertical Screen family of companies which was founded in 1989.

It is an applicant screening service provider that has gained immense popularity and has also helped many companies in their onboarding process.

Truescreen gathers data from reliable third-party resources, which helps in verifying whether the information provided by the applicant is accurate or not.

They focus on educating the applicant early in the onboarding process so that they can conduct their own research, which will potentially help them to avoid providing any false or incorrect information.

Read: Publicseek Overview

Also Read: Accio Data Review 

What Differentiates Truescreen?

Why Choose Truescreen?

Often, applicants are unaware of background checks conducted by many companies.

As such, it comes as a surprise to them when any discrepancy is found in their application. So you can avoid this mess by opting for Truescreen services.

The world’s leading employers depend upon Truescreen for unparalleled screening solutions.

Truescreen claims that its outstanding performance in program implementation and also execution has resulted in 99 percent client retention.

Since they have catered to large companies, their experience is unmatched by any other similar company in the market.

We have positioned Truescreen at number two in our top ten background check websites. To know why to keep reading.

truescreen certifications

Features Of Truescreen

Features Of Truescreen
Features Of Truescreen

The various features of Truescreen are as follows:

1. Direct Data Transfer – This is one of the most valuable features of Truescreen. You can directly transfer the results of the Report Scoring System to your HRMS portal. Hence, this step saves a lot of time and fastens the hiring process.

2. Web Viewing – If an applicant uses the Report Scoring System, they can view the report status. This option is available on the client website.

3. Real-time Drug Tracking – It offers this SpecimenTrack service that helps applicants track their drug reports.

After the drug test, you do not have to wait for long hours because this feature gives you an accurate and quick report.

4. Automated Scoring System – This is another handy feature. Using it, you can submit your scoring criteria, and then you can ask them to apply them to all your reports.

This helps because the screening criteria differ from organization to organization. And what fits them might not work for you.

5. Custom Report Configurator – This feature offers extensive customization features for reports. Using it, you can run and analyze as many reports as you want without wasting precious time.

TrueScreen Services

Services Provided by Truescreen
Services Provided by Truescreen

It provides the following services:

  • Background Screening
  • Student Screening
  • Fingerprinting and & Remote Services
  • Occupational Health Screening
  • Compliance Services
  • Onboarding Services
  • International Screening
  • Vendor/Contingent Workforce Screening

Truescreen Products

truescreen products

Truescreen offers an array of products meant specifically for different purposes, right, from fingerprinting services to vendor screening and more.

Here’s a list of products offered by Truescreen:

  • FieldPrint
  • myVendorScreen
  • myRecordTracker
  • I-9 Management System
  • E-verify system
  • Application station
  • Application station student edition
  • Report scoring system
  • Applicant services
  • Specimen track
  • myPRM
  • MVR Points Leveler
  • myDQF
  • Customer report configurator

To find more details about these programs, you can visit the Truescreen website:

Pros And Cons Of Truescreen

  • Easy-to-use interface.
  • 99% accuracy.
  • Certified by HR Open Standards, AICPA SOC, and more.
  • Provides multiple services.
  • Experienced.
  • Not suitable for small companies.
  • Customer Service can be improved.

Plans And Pricing Of Truescreen

It caters to large companies. The pricing information is not available on their website.

However, you can contact them on their website to know the plan and pricing that fits your requirement.

From Where Does Truescreen Collects Information?

Truescreen collects this crucial information from a variety of publicly available data and third-party resources.

This may include the following:

  • Public and private records
  • Federal, state, and local public records
  • Court records
  • U.S. census data
  • Social media accounts 
  • Consumer reporting agencies
  • FBI  and local crime data
  • Commercial business data and more

Reports Offered By truescreen

Types Of Checks Available on Truescreen
Types Of Checks Available on Truescreen

It offers the following kinds of reports:

  • Credit Report
  • Employment history report
  • Professional Designation report
  • Business credit reports
  • Education history verification
  • Abuse registry search
  • Social security number verification
  • Motor vehicle record search
  • Sexual offender report
  • Reference Interviews
  • Federal civil records search
  • State-wide criminal record search
  • DOT drug testing and many more

Who Is It For?

Truscreen is ideal for large companies that receive plenty of applicants and want to ensure they select the right candidate right from the first round itself.

Touchscreen is easy to operate, and it streamlines all the operations for you.

So if you are looking for an analyzing and reporting system, then Truescreen is recommended.

Who Is It Not For?

For those who have a smaller company where you do not receive as many applicants, Truescreen may not be required, not to mention the company itself target its product towards large organizations.

But even as a small company, if you want to benefit from a system like Truescreen, then there is no harm in trying it.

Is Truescreen Safe?

More than anything, we get concerned about our private information getting exposed.

With the cases of cyber threats, it has become highly crucial to be sure of our safety. Hence, we looked through the privacy policy of Truescreen.

Upon reading their policy, we found that they collect a user’s information, including their contact number, last name, email address, payment information, name, and even other external information like browsing time, IP address, etc.

They accumulate this information when the user signs up for their service or purchases their subscription.

Also, they use this information that they have collected to send updates, notifications, and emails to help you in assistance when any trouble arises, and so on.

They also stated that they protect your data as much as possible and follow all the necessary legal guidelines per the law.

However, you should consider going through their privacy policy which is available on their website. Overall, there is nothing to be worried about.

How To Get Started?

To get started with Truescreen, follow the steps:

1. Go to their website.

How To Get Started with Truescreen

2. Now scroll to the bottom and fill in the information and submit the form. Their team will contact you and customize a plan for you.

How to Unsubscribe or Cancel Truescreen?

To unsubscribe or cancel Truescreen, you can simply get in touch with Truescreen’s customer service by calling them at 1-800-260-1680 this number.

Does Truescreen Notify the Person?

Truescreen is not a people search platform and is an employee screening service instead.

As per the FCRA rules, before you do an employee background check on an individual, you must obtain their consent, or there could be severe consequences.

Since you cannot use Truescreen without the candidate’s consent, the question of not notifying them does not arise.

Is Truescreen Anonymous?

Again, as mentioned above, to use an employee background check platform such as Truescreen, you must obtain the candidate’s consent.

So, if you are thinking about using Truescreen anonymously, then that is not possible. If you want to do an anonymous background search on someone, then you can use a people search site such as Intelius, Spokeo, etc.

Is Truescreen Trustworthy & Reliable?

Hiring new employees for an organization is a responsible and important task, and as such, you might be looking for a trustworthy background check platform.

So, is Truescreen the right choice for you?

Fortunately, Truescreen is a trustworthy and reliable platform that you can use without any fuss.

The best part about Truescreen is that it uses a DegreeScan® feature that ensures that the individual’s education credentials are legitimate and originates from a legitimate institution.

Customer Service

You can contact their customer service via phone (888-276-8518) or also via email ([email protected]).

According to our research, we found that many customers were dissatisfied with their untimely response. Hence they can improve upon their customer service.

USW Truescreen Ratings

Customer Service4.7/5
Ease of use4/5
Features & Services4.3/5


ComparisonTruescreenAccio Data
FeaturesWeb viewing, Real-time Drug Tracking, and morePre-employment screening services, and more
PriceNot disclosed $550 per month
BBB ratingNot accreditedNot accredited
Turn-around timeFastFast
Tenant ScreeningNot availableAvailable

Also Read Accio Data Review

What Differentiates It?

Truescreen offers a plethora of features and options for both medium-sized and large-sized businesses.

This includes HR and payroll-related services, vendor screening, background check reports, occupation health screening, and so much more, unlike any other platform.

Our Experience

We used Truescreen to screen a few of our candidates who came for the interview.

We got in touch with their team for a customized plan, and everything looked good. Once we were all set, we did their background check and drug screening.

After two days, we got the drug test result, and the background check was delivered the day itself.

We were really happy with the reports, and they helped us immensely in making the hiring decision.

Truescreen Alternatives

In case you do not like Truescreen for some reason, then you can check out Truescreen’s alternatives instead:

First Advantage

First Advantage is a great alternative to Truescreen, and along with employee background checks, it also offers tenant screening services.

The platform offers features like:

  • Post-Hire Monitoring
  • Customized Reports
  • Online Background Checks
  • Insight Advantage

and using it, you can get plenty of information, such as

  • Background checks
  • Drug and Alcohol testing
  • Case Management
  • Criminal records monitoring
  • Fingerprinting
  • Fleet Compliance, among others

Here’s what the pricing of First Advantage looks like:

  • Select: $20 onwards
  • Choice: $50 onwards
  • Plus: $90 onwards
  • Premium: $109 onwards


If you are looking for a quick and accurate employee background check AI-driven platform, then Checkr is a great option for that.

Using Checkr, you can obtain accurate information on criminal history checks, credit checks, license verification, and more.

However, that’s not the best part. The best part is Checkr’s extensive list of pricing and plans. This includes:

  • Employment Pro: $47
  • Employment Verification: $9
  • Education Verification: $9
  • Pro background check: $29
  • Standard background check: $21
  • Driver Pro: $33
  • Driver Standard: $25


Sterling is one the oldest and most trusted employee background check platforms that you can choose for hiring the right candidates for your office.

Using Sterling, you can obtain accurate and fast information on education records, drug tests, criminal records, and more.

This is how much Sterling charges:

  • Basic: $29.95/ check
  • Pro Plan: $79.95/ check
  • Preferred check: $59.95/ check

How We Review Background Check Companies?

We review background check companies based on a variety of factors, including:

  • The amount of information offered in the report.
  • Safety and security of your data.
  • The price factor.
  • Reliability of information.
  • Features and services.
  • Accreditation.
  • Turn-around time of the reports.
  • Customer reviews and ratings.

Final Verdict

In this article, we tried to give you a detailed account of this background check platform called Truescreen.

We gave you an insight into their services, features, pros, cons, alternatives, and more.

Now the final question is whether you should opt for Truescreen or not? Their expertise and knowledge will definitely help you if you have a big company.

However, it is not fit for small companies. Also, they provide various kinds of services which is a plus, but their customer service needs improvement.

We hope we could give you all the essential information about Truescreen.


Is Truescreen Legit?

Yes, from what we read and researched we found that Truescreen is legit, and also they have catered to a lot of clients over the years.

What are the various services provided by Truescreen?

Truescreen offers multiple services such as background Screening, Student Screening, Fingerprinting, Health Screening, Compliance Services, Onboarding Services, and more.

How much does Truescreen charge a month?

The pricing information is not disclosed by Truescreen yet.

Can I do vendor screening using Truescreen?

Yes, as Truescreen offers a vendor screening option, you can use it for the purpose.

I have a small business can I use Truescreen?

You can, but Truescreen is not very suitable for small businesses.

Does Truescreen have a Free Trial?

No, Truescreen does not offer a free trial.

Does Truescreen Cost money?

Yes, Truescreen costs money.

USW Overall Rating

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