SmartMove Review – A Tenant Screening Service [2022]

A tenant screening service is just what you need if you want to rent out your space to trustworthy candidates.

Imagine if a dependable source carried out this process; you would save a lot of time and hassle.

SmartMove is one such platform that can seize the day for you! And in this article, we will tell you exactly why.


GuideSmartMove Review
Established 1968
Based in Chicago, Illinois
Parent CompanyTransUnion
Service provided Tenant screening service
Website Click here

What Is SmartMove?

What Is SmartMove?
What Is SmartMove?

SmartMove is a Tenant screening service that is a part of one of the three major credit bureaus, ‘TransUnion.’

If you are a landlord looking for a tenant, you must need their background or screening as well. In this case, SmartMove comes in handy.

TransUnion has the credit record available with them as it is; they thought, why not use it to create a tenant screening service. Relying on their data is naturally a good choice.

Why Choose SmartMove?

Why Choose SmartMove?
Why Choose SmartMove?

SmartMove is the perfect choice for you if you decide to rent your space based on only their credit report.

The report generated by SmartMove is accurate and fast. You can sign up for it free of cost, and it also gives you the option to pay per report.

Some other reasons for you to choose SmartMove includes:

  • Best for tenants who wants to approve sensitive information about themselves.
  • If you are a landlord managing a small number of properties.
  • Small property management companies or Real estate agents.

These might be a few factors for you to consider SmartMove. Having said that, the report generated requires the tenant’s cooperation and approval.

This can be an advantage or disadvantage depending on the person reading.

We are here to give you an honest overview and not sell the service. Hence, this is one crucial factor that you should consider.

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Features Of SmartMove

Features Of SmartMove
Features Of SmartMove

Ease Of Use – The reports generated can be accessed very quickly, even on your phones. The report can be easily read and interpreted by the landlord.

ResidentScore – This feature is specially designed by TransUnion for tenant screening. ResidentScore is built on more than half a million actual resident records analysis. It provides 15% better eviction prediction and 19% more skips than other scores.

Identity Verification – This feature uses tenants’ social security numbers to verify their identity. And the best part is, this info is never revealed to any third party or landlords.

Leasing Recommendation – SmartMove recommends you whether you should lease to a particular tenant or not. This recommendation is based on the tenant’s financial and credit information algorithm.

Pros And Cons Of SmartMove

  • No monthly fees
  • Tenants can pay for the report
  • Reputable company
  • Pay for individual report
  • Full Credit Report with Score
  • Tenant Involvement
  • Identity authentication process
  • A Credit report does not mean it is a background check
  • Instant reports might not be 100% accurate

Apart from these, it must be noted that SmartMove does not provide criminal background searches in Colorado, Massachusetts, Wyoming, South Dakota, and Delaware.

Types Of Checks Available

Types Of Checks Available
Types Of Checks SmartMove

The types of checks offered by SmartMove are as follows:

  • Credit Report
  • ResidentScore
  • Eviction Report
  • Criminal Report
  • Custom Tenant Recommendation
  • Income Insights Report

Pricing And Plans Of SmartMove

Pricing And Plans Of SmartMove
Pricing And Plans Of SmartMove

SmartMove provides three plans. These are, SmartCheck Premium, SmartCheck Plus, SmartCheck Basic.

Refer to the image above to know all services included in the package.

Also, the landlord can choose to direct the bill of the above-listed plans to the tenant instead of paying it themselves.

Customer Service

Customer Service
Customer Service

SmartMove has active customer service available. If you have a complicated query, you can fill a support request.

You will need to provide your contact information and describe your issue in the comment section. A customer associate will get in touch with you ASAP.

Also, if you have a general query, you are suggested to go through the FAQ section available on their website.

Customer Reviews

Customer Reviews
Customer Reviews

Ming-Hao Do – I like this website because the processing time is almost instant.

Unlike other website where the landlord makes money from the credit report, I like this website better without making the money from the tenant.

In my humble opinion, the landlord should not take advantage of the tenant during the initial credit report process because it is not fair to the tenant.

The current rental market is already very unfair to the renters and we should have certain mercy for this market condition.

Do not be too greedy. Make your money by providing a good service!

Shari Hanson – I have used this app with tenants over the years. Listen to the recommendations.

If someone “fudges” on their income, the app will tell you chances are they are showing more income than they actually make.

Against my better judgement I allowed a young woman in, (brother seemed to think she should be given a chance) we evicted her, because of numerous late payments and no payments.

She blamed it all on COVID19. Call references if it is debatable. I recommend this app to screen tenants, and they pay for the application, so landlord isn’t paying, or wasting time on tickled applicants.

Final Verdict

Final Verdict
Final Verdict

Our final verdict is that when it comes to instant reports and credit reports, SmartMove can be a perfect choice.

However, the tenant’s involvement and accuracy of quick reports may be something you might want to consider.

We hope you enjoyed reading the article and got the comprehensive information you needed.


Is SmartMove safe?

Yes, it is completely safe. It gives you the option to screen your tenants information, and SmartMove make sure it is protected.

How does SmartMove verify the tenant's income?

SmartMove analyzes the tenant’s self-reported income by using data from the credit report, including an analysis of the amount of money they spend, types of balances they carry etc.

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