Gone are the days when you had to roam around the streets to find a suitable house for you.
With the advancement of technology, everything, including how you rent your space, has changed.
Services like Cozy (now Apartments.com) can help the process of listing and renting out your space digitally without any paperwork or hassle.
In this article, we’ll give you a very detailed account of their services and any other important thing that you should know. So let’s get started.
Summary
| Guide | Is Apartments.com Legit? |
|---|---|
| Features | Tenant Screening, Background Checks & more |
| Rating | 3\5 |
| Navigation | Easy |
| Website | Click here |
What Is Apartments.com?
Cozy is a rental management company that joined Apartments.com back in 2018, but they were working on separate platforms.
As of July 28, 2021, Cozy moved to Apartments.com because it wasn’t making sense for them to maintain two similar platforms.
Cozy+Apartment.com is one of the most visited and trusted rental companies.
Using it, the landlord can list your apartments on their platform, and the renters can easily search and apply for the house they are looking for.
Everything from listing to payments to signing the documents is done digitally, and all this process is straightforward. Let’s learn in-depth about this platform.
Should You Choose Apartments.com?
Cozy+Apartment.com has changed the way we rent our space. It has become effortless for landlords and renters to rent out their places and find suitable houses.
Using it, you can get information like income-to-rent ratio, credit risk, and other details of your applicant.
You also get access to the renter’s application, including their criminal record, credit score report, and more.
And not only this, but you also get access to TransUnion’s proprietary ResidentScore.
Apart from this, everything from creating customized lease agreements to rent payments to maintenance is carried out online.
And not just flats; you can rent out anything you like, be it condos, townhomes, duplexes, etc. Overall, it is truly one of the best rental platforms available out there.
Features Of Apartments.com
Let’s have a look at the various features of Cozy+Apartment.com.
- Tenant Screening & Background Checks – One of the best things about this platform is that they offer comprehensive credit reports generated by a very popular platform, TransUnion. This report includes information like eviction history, criminal history, credit score, and other details. And you, the landlord, do not have to pay for these reports. The applicant is required to do so.
- Generate Lease – You can create a customized lease agreement by just following the wizard. And the best part is wherever your property is located; the lease will be made according to the location, so you do not have to worry about local rental laws.
- Manage Maintenance – Using this, the tenants can easily request maintenance by sharing photos and videos. You can even update tenants and their roommates about the same right from the app.
- Collect payments online – Tenants can set up recurring rent payments, and everything can be carried out online. You can even see all payments, including move-in costs, deposits, etc., in one place.
Pros & Cons Of Apartments.com
Pricing & Plans Of Apartments.com
Landlords do not have to pay a thing to use this platform. Tenants won’t also get charged if they pay using their checking accounts.
However, they will need to pay a 2.75% fee in case of credit card & debit card payments.
How To Sign-Up On Apartments.com?
For Landowners:
1. To sign up, simply go to their website.
2. Now click on the sign-up option on the top right corner of the screen.
3. Fill in your details, and your account will be created.
For Tenants:
- Go to their website.
- Search for the location you want a room for; a new page will open.
- Click on the sign-up option in the top right corner.
- Enter your details and click on create an account.
Customer Support
If you have any queries, you can either go to their website or go through the FAQ section.
Or else, you can contact them at [email protected] via email or call them at (888) 658-7368.
Is Cozy+Apartments.com Safe?
We understand that with rising cases of cyber thefts, it has become essential to be sure of the safety and security of the site you are accessing.
We went through the privacy policy of Cozy, and they mentioned that all the information you exchange here is transmitted securely over HTTPS.
They also limit the amount of information they store, for e.g., they do not store the information of background checks reports or credit card numbers.
They store the financial information, which is protected and encrypted on secure servers.
When you use Cozy, you are in control of your information, and they limit access to your information whenever necessary.
Overall, you can rest assured that your information on this platform remains safe.
USW Apartments.com Ratings
| Type | Rating |
| Customer Service | 3/5 |
| Responsive | 2.8/5 |
| Affordable | 3.7/5 |
| Ease of use | 4/5 |
| Features & Services | 3.5/5 |
Customer Ratings And Reviews
Apartment.com has an average rating of 2.13 out of 5 stars based on 107 customer reviews. This means that the customers were mostly dissatisfied with their service.
Comparison
If you are feeling all confused about Cozy+Apartment.com and want to try a different alternative, then do not worry and have a look at these:
| Comparison | Apartment.com | Rentberry |
|---|---|---|
| Established | 1987 | 2015 |
| Features | Generate lease, manage maintenance, and more. | Virtual tours, custom offers, etc. |
| Price | Free | Free |
| Rating | 3/5 | 4/5 |
| BBB rating | Not accredited | Not accredited |
| Turn-around time | Moderate | Fast |
| Tenant background check | Available | Available |
Read Rentberry Review
Our Experience
I was looking for a flat and started searching on Apartments.com, the site had some good options listed, but there was clearly some issue with the site.
I had to constantly enter my details each time I wanted to run a different search.
The process consumed so much of my time; luckily, I found a good flat; otherwise, it would all have been a waste.
How We Review Background Check Companies?
We take into account various essential factors before reviewing background check companies, including the features and services provided, the accuracy and reliability of reports, the amount of information offered, customer reviews and reputation, and also, the price and plans available.
Final Verdict
As for the final call, we would say that yes, in terms of the features they offer for no price, it’s really good.
But according to some customer reviews, there are some glitches regarding the payment which they should work upon.
If you want a better rental option, you can consider Rentberry and Rentprep, our personal favorites.
We hope you found the answers you were looking for in this article.
FAQ
My Cozy account was migrated to Apartments.com. Where should I log in?
Just check your mailbox, you might have received an email on how to get started with your new account. Or you can simply go to this link.
Why did Cozy move to Apartments.com?
Cozy joined Apartment.com back in 2018, but till now they were working on separate platforms.
As of July 28, 2021, Cozy has moved to Apartments.com because it wasn’t making any sense for them to maintain two similar platforms.
Does Apartment.com offer background checks too?
Yes, they offer background checks and tenant checks.
Does Apartment.com charge anything?
If you are the tenant and make the payment using your checking account then you will not be charged anything.
But if you use a credit or debit card then you will need to pay a 2.75% fee.
Is there a better alternative to Apartment.com?
Rentberry and RentPrep are definetly better alternatives.
Shefali Jain is a Content Writer & Editor at USWorkforce.org
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes. In her time at the organization, she has written and edited content on a range of topics, including employment law, human resources, and business management.