With everything becoming more digital, it’s getting easier to learn more about people and do a background check to make sure they are not lying.
This mostly applies to employers, people you are dating, and maybe your friends, or it could also be anything else.
However, finding all the public information about someone one by one without any help is hard, and there are services that help you to do this more efficiently.
These services are called background check services, and they aim to show you a report of all the available public records in a simple report.
Intelius and TruthFinder are two of the most popular background check services, providing their service for years.
If you are looking to decide which one to use, you are at the right place, as we will compare these two in every way possible.
| Intelius | TruthFinder | |
| Pricing | $24.86/mo ($21.13/mo for bi-monthly) | $28.05/mo ($23.28/mo for bi-monthly) |
| Reports | Criminal records, sex offenses, bankruptcies, court judgments, marriages & divorces, birth records, genealogy records, social media profiles, tax liens, assets | Criminal records, sex offenses, bankruptcies, court judgments, marriages & divorces, birth records, genealogy records, social media profiles, tax liens, assets |
| Payment Method | Visa, PayPal, Mastercard | Visa, PayPal, Mastercard |
| Features | Mobile-friendly website, iOS & Android app, address, phone number and email lookup, city, state, birth date, age | Mobile-friendly website, iOS & Android app, address, phone number and email lookup, city, state, birth date, age and report clarification |
| Customer Support | Email, on-call, Twitter & Facebook, physical address | Email, on-call, physical address |
Why Choose Intelius?
Intelius is a very deep and professional background check service, offering three different layers of background checks.
Intelius offers everything, from simple searches to obtain birth records and location history to full-fledged background checks.
If you know the type of check you want and want to get what you need, Intelius is there to give you exactly that.
Their website is also compatible with mobile phones, and they have iOS and Android mobile apps. Their app cross-checks the caller’s identity on your phone.
In addition, by paying an additional fee, you can put yourself behind a virtual identity shield where you can see whenever someone does a credit score check on you.
Intelius also allows you to buy standalone reports and not just a membership.
Also Read: BeenVerified Vs. Spokeo 2023
Why Choose TruthFinder?
TruthFinder is a very modern-looking background check service.
Its website is full of information on how you can perform searches, even with video tutorials, and what kind of data is available in these searches.
With TruthFinder, you can perform different searches like Intelius, like a reverse phone or email lookup.
Their most useful feature is the deep web scan that aims to reveal whether any of your personal information is leaked on the internet.
Like Intelius, TruthFinder also has a solid presence on mobile phones, with a mobile-friendly website and a mobile app for iOS and Android.
Their reports are easy to read, very user-friendly, and comprehensive.
They give you all the information you want to know about the target, from sex offense records to weapon permits.
Contrary to Intelius, you can’t buy a standalone report and must buy a monthly subscription package.
Comparison & Winner Based On:
Features
– Intelius provides all the data available in the public information such as criminal records, sex offenses, bankruptcies, assets, tax liens, and many others.
They have three different background check options, from basic to full-fledged comprehensive checks allowing you to choose whatever you need.
They also offer a mobile-friendly website and a mobile app that also cross-checks your callers on your phone for their identity.
– TruthFinder also offers levels to their background checks, and they also offer the exact same reports as Intelius, but additionally, they also offer report clarification to make it easy to read their report.
They also have a service to search for your information online to make sure your information is not leaked. Similar to Intelius, they have a mobile-friendly website and mobile app.
Winner – TruthFinder. Both provide the same reports, but TruthFinder makes their reports easy to read and also provides a deep web scan to learn more about the situation of your personal information online.
Their reports are as comprehensive as Intelius, which puts TruthFinder way above Intelius.
Usability
– Intelius’s website is not the most modern, fast, robust, and easy-to-use website.
Making a background check is relatively simple as you just put in the information and start the process, but once the check is done, you need to go through some long steps.
You have to subscribe to the package, which is taking a while as the payment page is a little complicated.
– First thing you see on TruthFinder’s website is their search engine and the directory. It aims to give you the most seamless experience in making your search.
You can easily make your search and get what you want without having to wander around to see what to do.
However, they’re missing some other things, like you can’t see the pricing packages before you make your first search.
Winner – TruthFinder. Both offer similar usability, but TruthFinder makes it easier and smoother to make your search and get the results.
Sign Up Process
– There are two ways to sign-up with Intelius, and both of them are not the most direct method. The first one is to first to do a check, and you make the payment to unlock the report.
The second is you go to the bottom of the page, click on “pricing,” and choose your package, make the payment. The website doesn’t have a dedicated “sign up” page for new members.
– Sign-up process for TruthFinder is easy, quick, and not complicated. You can start the process by clicking on the “sign-up” button on the top right corner of the website.
You will be redirected to the page to choose which package you want and then make the payment. Then, you will be able to sign up and start doing searches.
Winner – TruthFinder. Their process is right to the bat, fast, easy to find, and modern. There are no tricks or hidden things. You can directly pay and sign up.
Opt-Out Process
– Opting out of Intelius is easy, quick, and efficient. All you have to do is to go to their website and your account settings and cancel it there.
You have to pay a fee of $7.95 regardless of which subscription you have, but you don’t have to personally contact anyone when you want to opt-out.
– If you want to opt-out from TruthFinder and cancel your subscription, the process is very fast. You can either call them or use their website or app to cancel.
If you want to use the online method, you just need to go to their membership settings page on your account dashboard, click on “cancel subscription,” and follow the steps.
Winner – TruthFinder. Both offer a very seamless experience, and you can cancel your subscription within minutes. But, TruthFinder doesn’t take any fee from you for canceling your subscription.
Ease Of Use
– As Intelius’s website is not very robust and modern, it’s not particularly very easy to use. It’s easy to get lost on the website.
Even some users report that they accidentally registered for a subscription instead of a standalone report because the directions are not clear.
– TruthFinder’s website is pretty easy to navigate all around. You don’t have to spend minutes trying to find what you’re looking for, so it gives you a smooth experience.
Making your search and getting the results are also easy, as this is the first thing you see when you enter their website.
Winner – TruthFinder. They have a modern and easy-to-navigate website to find whatever it is you are looking for.
Accuracy
– Many people that used Intelius state that their search came out to be accurate. There are sometimes inaccurate report results, but it’s not too much to disturb the service.
Some also state that some reports were missing some details like current address, social media details, and phone numbers.
– Most reviews about TruthFinder state that the information they received was accurate. Their reviews are quite positive, and their reports seem mostly up-to-date.
However, their accuracy is still not 100%, like Intelius. There is a chance there might be outdated or wrong information.
Winner – Draw. Both services provide almost the same accuracy in their background reports, making them both reliable most of the time.
Pricing
– Intelius costs $24.86/mo ($21.13/mo for bi-monthly).
– TruthFinder costs $28.05/mo ($23.28/mo for bi-monthly).
Winner – Both are about the same price, but Intelius comes out cheaper both short and long-term.
Customer Support
– Intelius has email, on-call, social media profiles on Twitter & Facebook, and a physical address for customer support.
You can reach out to them during work hours by phone and at their physical address. But you can send emails anytime and respond back in 24 to 48 hours.
– TruthFinder offers email, on-call, and physical addresses for customer support. You can only reach out to them during work hours if you want to call them or visit their offices.
However, you can send an email whenever you want, and they will get back to you soon. They didn’t indicate how long it takes, but many reviews suggest that they are fast.
Winner – Intelius. Even though TruthFinder seems to be working fast with the queries, there aren’t a lot of places to go if you have a problem.
Intelius offers a more comprehensive approach with a slightly longer response time.
Also Read: Intelius Vs BeenVerified – Comparison 2023
Verdict
If you want professional background checking for whatever reason, Intelius and TruthFinder are excellent choices.
They both have overwhelmingly positive reviews with hundreds and thousands of happy customers.
Intelius provides you with a full-fledged background check service with a multi-layered search option.
TruthFinder, on the other hand, gives you access to deep web scanning and compiles the results in an easily readable report.
Intelius is a better choice if you need something once or twice and not for continuous use because they have cheaper options for standalone reports.
TruthFinder is better for long-term and consistent background checks because their membership packages could be advantageous even though their packages are more expensive than Intelius.
That’s because they offer more with their reports, and you get unlimited reports when you subscribe to a monthly package.
FAQ
Are Intelius and TruthFinder the only two background check services?
No, there are many background check services out there similar to Intelius and TruthFinder. These two are two of the most popular services.
How reliable are Intelius and TruthFinder?
Intelius and TrurthFinder have been in the background check industry for years, providing service to many people. They have proven themselves to be reliable and legit so far.
Do Intelius and TruthFinder provide 100% accurate results?
No, no background check service can provide 100% accurate results. Since they use public information, there might be wrong or outdated information.
Sources
Shefali Jain is a Content Writer & Editor at USWorkforce.org
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes. In her time at the organization, she has written and edited content on a range of topics, including employment law, human resources, and business management.
