Curious to find out which platform is better, Intelius Vs. Spokeo? We got you!
Thanks to background check platforms, within just a few clicks, you can find out crucial information on people, such as their criminal records, misdemeanor charges, etc.
You can also find out common information such as a person’s phone number, address, email, etc., which can be really useful in getting in touch with a lost one or an old friend.
However, with a plethora of background check platforms splurging from everywhere, it is difficult to find out which one is the best and the most reliable among all.
In this guide, let us make this easy for you by comparing the features, ease of use, accuracy, pricing, etc., of the two most popular background check platforms Intelius Vs. Spokeo.
| Intelius | Spokeo | |
| Pricing | $24.86/mo ($21.13/mo for bi-monthly) | $19.95/mo ($14.95/mo for 3-month membership) |
| Reports | Criminal records, sex offenses, bankruptcies, court judgments, marriages & divorces, birth records, genealogy records, social media profiles, tax liens, assets | Address, email lookup, phone number, city, state, sex offenses, criminal record, birth records, social media profiles, genealogy records, marriage & divorces |
| Payment Method | Visa, PayPal, Mastercard | Credit or Debit Card, Mastercard, PayPal, Venmo, Google Pay |
| Features | Mobile-friendly website, iOS & Android app, address, phone number and email lookup, city, state, birth date, age | Mobile-friendly website, Android app & iOS |
| Customer Support | Email, on-call, Twitter & Facebook, physical address | Email, virtual chat assistant, on-call, Twitter, Facebook |
Intelius Overview
Intelius was founded in 2003 and is a leading provider of public data. To find information, all you need to do is simply enter the address, phone number or name of the person.
Intelius is a platform that offers everything you might need right from location history and birth records to a full-length background check report.
In just a few clicks their proprietary search engine gives you a report filled with results aggregated from one of the broadest range of data sources in the industry.
With an A+ rating from Better Beureau Business and multiple subscriptions plans, Intelius is quite a tool for someone looking for a background check service that has everything under the sun.
Spokeo Overview
Spokeo is another popular background check service that helps you confidentially lookup on yourself, your friends, family members, etc.
Using Spokeo is as simple as putting in the name, number or address in the search bar.
Spokeo scans through 12 billion records to find information such as location history, weath data, personal information, criminal records, social media records, etc.
And the best part about using Spokeo is that it sends you update on reports you purchased for your lifetime. Isn’t that cool?
Alsol, Spokeo recently launched a new feature called “Spokeo Enterprise” that caters to wide range of industries and is ideal for business looking for a reliable background check service.
Now that we have introduced the two platforms to you, let us now compare the features of Intelius and Spokeo to find out which background check platform is better.
Intelius Vs. Spokeo Comparison
Features
Intelius Features
Intelius offers six different types of search options, including:
- Reverse phone lookup
- Background check
- People search
- Public records search
- Reverse address lookup
- Criminal & traffic records search
- People & phone directory
Spokeo Features
- Email lookup
- People search
- Phone lookup
- Address lookup
- Court search
- Work & wealth data search
- Geo-grouping algorithm
- Criminal lookup
Spokeo offers not only basic features such as email lookup, phone lookup, address lookup, etc., but also offers unique features, including geo-grouping algorithm, court search, work & wealth data, etc.
As such in terms of features, Spokeo is much better out of the two.
Winner: Spokeo
Ease Of Use
Intelius
When you open Intelius’ dashboard, you will see a search bar at the top of the website.
To get started, you simply have to enter your name or phone number, or address, depending on what is available to you. Once you do this, Intelius will prompt you with a few questions to refine the results.
The dashboard of Intelius is sleek, easy to use, and understandable. However, it is a bit slow in generating reports and prompts a lot of questions.
Spokeo
Spokeo is also similar to Intelius in the sense that the search bar is right on top of the page as soon as you enter Spokeo’s website.
This platform prompts fewer questions and is quick to show results in comparison to Intelius. It also asks you to click on what kind of information you are looking for for an even refined result.
Also, Spokeo has an advanced search filter option using which you can narrow down the search result.
Winner: Spokeo
Price & Plans
Intelius Price & Plans
| Plan | Price |
| One month Membership | $24.86 a month |
| 2-Month Membership | $21.13 a month |
As you can see, Intelius costs $24.86 per month and $21.13 per month for a bi-monthly plan.
Spokeo Price & Plans
| Plan | Price |
| One month Membership | $23.76 a month |
| 2-Month Membership | $13.95 a month |
On the other hand, Spokeo charges $23.76 for a one-month membership and $13.95 for a three-month membership.
Winner: Spokeo
Sign Up Process
Intelius
You can sign up on Intelius in two ways. Either you can go to the bottom of the website’s page and click on “pricing,” then choose your package and make the payment.
Or you can make a background check search and make the payment to unlock the report.
Intelius does not have a dedicated signup page for users, which might be confusing for those who are not familiar with the platform.
Spokeo
Spokeo, on the other hand, has a very straightforward signup process. You just have to click on the “Sign up” option on the top right corner of the website to get started.
There you will get two plans to choose from. You simply have to select the plan and pay using a credit or debit card, PayPal, Venmo, or Google Pay.
Winner: Spokeo
Opt-Out Process
Intelius
In order to opt out from Inteius, you are required to go to their opt-out website and look for your listing.
Once you find your listing, you simply have to enter your email id for the verification link.
After you click on the opt-out verification link, you will be asked to perform a captcha, and then your request will be submitted.
Then within 72 hours, Intelius will process your opt-out request.
Spokeo
Opting out from Spokeo is the same as on Intelius.
Even for Spokeo, you are required to visit their opt-out page, find your listing, enter your email id, and click on opt-out, and you will be done.
In terms of opt-out proces Intelius & Spokeo are quite the same, so its a tie.
User Experience
Intelius
The earlier version of Intelius wasn’t very smooth. However, Intelius’ new version is quite easy to understand and sleek.
All the search methods are located right on top of the website, and you can select the search method you like and get started.
If you scroll down at the bottom of the website, you will see all the available options, pricing options, terms and conditions, a guide, etc.
Spokeo
Even Spokeo can be navigated with ease thanks to its uncluttered dashboard. Here too, you can find the search box right on top of the website.
You can choose your search criteria and run background checks with minimum steps.
Unlike Intelius, Spokeo does not have a list of available options neatly packed at the bottom. Instead, it shows you different information, such as terms of use, customer care number, etc., as you scroll down the page.
Winner: Intelius
Reports & Accuracy
Intelius
Since background check platforms aggregate results from publicly available information, there is always room for inaccuracies and errors.
Intelius has mixed responses from users. Some find the information it offers to be correct, while others complain about inaccuracies.
Intelius, however, offers a much more comprehensive report as compared to Spokeo.
Spokeo
Spokeo, just like Intelius, has mixed reviews from users. Some customers find correct and relevant information on the platform, while some complain about inaccuracies.
Another complaint that most customers had was that the reports offered by Spokeo were not that comprehensive.
Winner: Intelius
Customer Support
Intelius
Intelius has email, social media profiles on Facebook & Twitter, on-call, and a physical address for customer support.
You can reach out to them via phone or visit them in person during their working hours:
Open Monday – Friday
7:00am to 4:00pm PST
(10:00am – 7:00pm EST)
Or you can send emails anytime and expect a response within 24 to 48 hours.
Intelius offers fast reponse and solutions to customer queries.
Spokeo
You can reach out to Spokeo too via call anytime between:
Monday-Sunday: 5:00am – 8:00pm (PT)
Or you can send them an email at [email protected] anytime.
Spokeo takes longer time to process customer complaints.
Winner: Intelius
Intelius Vs. Spokeo : Winner?
After looking at the individual details of both Intelius and Spokeo in terms of features, pricing, customer service, accuracy, etc.
We find Spokeo better as compared to Intelius.
Spokeo offers unique features, it is cheaper as compared to Intelius, it is easy to use, generates a similar kind of accuracy in reports, has the same opt-out process as Intelius, and a much easier sign-in process making it the winner between Intelius Vs. Spokeo.
We also compared Spokeo with Instant Checkmate, TruthFinder, and BeenVerified. And Spokeo gave surprising results.
FAQs
Are Spokeo And Intelius The Only Two Background Check Services?
No, there are a lot of other background check services worth checking out, such as TruthFinder, CocoFinder, PeopleLooker, etc.
Do Intelius And Spokeo Provide 100% Accurate Results?
No, no background check platform offers 100% accurate results.
This is because background check platforms collect information from publicly available data, which might not be 100% correct.
Are Intelius & Spokeo Anonymous?
Yes, both Intelius and Spokeo are anonymous and do not notify the person you run a background check on.
So feel free to run background checks without getting worried that the person you are searching for would find this out.
Shefali Jain is a Content Writer & Editor at USWorkforce.org
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes. In her time at the organization, she has written and edited content on a range of topics, including employment law, human resources, and business management.