ID true Review 2024 | Details, Features And More

Background check platforms can help you in so many ways.

You can use it to get in touch with an old friend, find out information about your new neighbor, locate a loved one you may have lost, and more.

There are a lot of mixed reviews about one such background check platform called ID True.

If in case you are skeptical about using their services, then look no more, because, in this article, we will fill you in with all the relevant information that you should know.


FeaturesReverse phone lookup, and more
Rating ★★ ☆☆☆
WebsiteClick here

ID true In a Nutshell

What Is ID true?
What Is ID true?

ID True is a background check website that was founded in 2013 in Los Angeles.

Over the years, it has garnered a lot of popularity because of its simplicity and ease of use.

ID True offers only two ways to run a search by name or phone number.

Using it, you can find information such as educational history, criminal background, social media profiles, etc., of the person who is living in the U.S. The best part about this is you can do all this anonymously.

Note that you cannot use it for employee screening or tenant or house help screening.


Should You Choose ID true?

Should You Choose ID true?
Should You Choose ID true?

The best thing about ID True is that it is effortless and straightforward.

It does not offer more than two options to run your search, which might be a positive point for some while negative for others.

Also, when we went through the customer reviews, we found that people liked its straightforward interface, but the slow loading of the report irked them.

So if you are looking for something easy and inexpensive, you can go for them.

However, if you are looking for in-depth, highly accurate reports, then there are definitely better options available.

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Read: RentPrep Review – Why Choose?

Features Of ID True

Features Of ID True
Features Of ID True

The various features of ID True are shared below:

Reverse Phone Lookup

This feature is helpful if you want to search for the anonymous person calling you late at night or just to check who is the true caller of an unknown number.

To use this feature, just type in the phone number, and it will give you information such as the name, address, network carrier’s name, etc.

People Lookup

Using this feature, you can get in touch with a lost friend or a loved one by locating them.

To use it, you just have to type in the person’s name, and you will get a comprehensive report of the current location, phone number, email address, and more.

Background Search

This feature comes in handy when you want to dig into the information about a person you are meeting for the first time.

For precaution, you can always run a background search on a person to know beforehand if they have any criminal records, sex offenders reports, etc., registered against their name.


What Can You Find on ID True?

What Can You Find on ID True

These are the following types of reports offered by it:

  • Current Location & Address History
  • Social Media Accounts
  • Criminal Records & Arrest History
  • Sex Offender Status
  • Contact Information with Phone Numbers & Email Addresses
  • Relatives & Business Associates
  • Residency history
  • Martial records
  • Tax liens
  • Eviction notices

Addtionally, ID True also offers financial information such as bankruptcy records, etc.

How Can This Information be Useful To You?

You can use ID True to find out anyone. You can use it to get in touch with your schoolmate, or an old friend, check the background of a person you are interested in dating, etc.

Additionally, using ID True’s manual people search tool, you can find out the identity of unknown callers, sex offenders, etc.

Why should You run a Background Check, Reverse Phone Lookup or People Search?

Why should You run a Background Check

You can use ID True to find a wide range of information and to save yourself. This could include:

Find Family

You can use ID True to get in touch with a lost family member. If the person you are looking for is alive, then there must be there updated data available in the public records.

So by scanning public data, ID True can reveal where the person you are looking for lives.

Online Dating Safety

Online dating can be dangerous since anyone can claim to be anyone.

However, background check tools like ID True allow you to find out the truth behind a person’s basic background.

Find Classmates

How often we lost touch with our classmates and people who once mattered to us.

If you feel like getting in touch with your lost classmate, then using this tool, you can find their location, current address, phone number, etc.

Check Out Neighbors

If someone new has moved into your neighborhood recently, it is a good idea to find out what this new person’s background is.

Using ID True, you can find out essential information such as sex offender records and other criminal records and keep yourself safe.

Real Estate Agents

If you are a real estate agent, then meeting new clients frequently and walking into empty houses with them might be potentially dangerous for you.

As such, background check tools can be really useful for you to keep yourself safe.

Locate Military Buddies

Serving in the military must have given you new friends, and in case you have lost touch with them, then you can use ID True to locate them and find their contact details.

Pros And Cons Of ID True

  • Easy-to-use interface.
  • Access to unlimited reports in monthly plan.
  • Affordable.
  • Only two search options.
  • Reports may take time to load.

ID True Plans And Pricing

They offer two pricing plans. These are:

  • One-month plan – $22.86
  • Three-Month plan – $14.86/month

Please note that they do not have any option to pay-per report.

Just like its search options and features, ID True is simple or, as some may put it, “lacking” in their pricing plans as well.

Like we said before, ID True is a background check platform that is not fit for someone who wants to carry out multiple searches or for people who want in-depth reports.

How To Use ID True?

How To Use ID True

Because of Id True’s straightforwardness, it is fairly easy to run background checks and generate results.

Since they generate reports using a local database, the turnaround time of reports is less.

Although you get the reports quickly, their accuracy can’t be trusted one hundred percent.

To run background checks on ID True, all you have to do is just type in the person’s name, last name, or phone number, and within a few clicks, it will generate the report.

Read: Truescreen – Details, Features & More

How To Sign-Up On IDtrue?

To sign-up and use their services follow the below steps:

1. Go to their website and run a search by typing in the name or phone number.

How To Sign-Up Using IDtrue

2. It will start loading reports.

Sign-Up Using IDtrue

3. Once you identify the report you were looking for, click on the ‘View report’ option.

Get started on Idtrue

4. Now it will load the report, click on “continue.”

Get started on Idtrue step by step

5. To download the report, you must fill in your details and pay. Once you pay, you will get your first report, and your account will be created.

How To Opt-Out of ID True?

ID true opt out

In order to Opt-out or remove your information, you just simply have to go on their opt-out page and fill in your name and state.

Once you do that, you just have to click on remove. You will get a confirmation email; once you verify it, your account information is removed.


Read: 10 Best Advanced Background Check Sites

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How to Unsubscribe or Cancel ID True?

If you want to unsubscribe to or cancel your ID True account, then you will have to do this yourself by calling their customer support number.

For this, you can call them at 1-800-443-2205, this number between 6 a.m. to 6 p.m., Monday to Friday.

However, ID True’s customer service is notoriously poor and unresponsive, so this might take you a few attempts.

Is It Safe To Use ID True?

People mostly fear their privacy, and we get it. So as far as the user’s safety is concerned, ID True can’t be questioned.

You can run searches on anyone anonymously, and the searched person will not be notified at any cost.

Their site has also been verified by Norton Security and Secure Trust, ensuring that your privacy and security are taken care of.

The only thing you should be careful of is that they are not FCRA compliant, meaning that you cannot use ID true to screen employees or tenants.

And if you use their service for this purpose, it will be considered illegal.

Does ID True Notify the Person?

If you are using ID True for the first time to find information on friends, family members, or even a stranger, then you might be curious to know if ID True notifies the person you are searching.

Thankfully, ID True is a people search site that allows you to run background checks on anyone without letting anyone know.

So, No, ID True will not notify the person you are looking up by sending alerts or texts or in any other way.

Is ID True Anonymous?

Yes, ID True is anonymous. In case you are new to using ID True, then you might be scared to use it, thinking, what if your identity is revealed to the person you are searching for?

Do not worry! ID True keeps your identity private and never reveals it to anyone. So you can do as many background checks as you want on anyone, and your identity will remain anonymous.

Is ID True Trustworthy & Reliable?

Background check platforms like ID True collect information from publicly available records and other sources. As such, the information provided by these platforms is not 100% accurate always.

If we talk about ID True, then there are plenty of customer reviews stating that the information they found was outdated or incorrect.

Hence, ID True is not a completely reliable and trustworthy platform.

USW ID True Ratings

Customer Service3/5
Ease of use4/5
Features & Services3/5

Customer Ratings And Reviews

ID True Customer Rating And Review
ID True Customer Ratings And Reviews
ID True Customer Ratings And Reviews

ID True has received a combined rating of 1.2 stars out of 44 customer reviews on Sitejabber, and the customers were quite disappointed with their services.

Customer Service

You can get in touch with ID True by contacting them on a toll-free number- 1 (800) 443-2250.

They are available 24/7. Alternatively, you can also go through their FAQ section if you’ve any queries.

Online Reputation Of ID True

During our research, we found that majority of the customers were dissatisfied with ID True’s service.

While some complained about the poor customer service, others questioned the accuracy of reports.

Only a few people had something positive to say about their service.

Even Better Bureau Business (BBB) has given them an “F” rating, which is extremely low.


Now let’s have a look at the various alternatives of ID True:

ComparisonID TruePublicseek
FeaturesPeople search and reverse phone lookup. Phone lookup, address search, etc.
Price$22.86 per month$26.87 per month
BBB ratingB+ Not accredited
Turn-around timeSlowFast
Tenant background checkNot availableNot available

Read Publicseek Review

Our Experience

I tried to run information on one of my old school friends using ID True because ID True has only two search options; with some difficulty, I managed to find my friend.

But the amount of information I obtained was so less. It felt like I wasted quite a lot of time.

Also, the report took so much time to load. Not the best, but it can be used to access limited information.

ID True Alternatives

Since ID True is not the best background check platform, you can check out some of its alternatives instead:

Instant Checkmate

Instant Checkmate is one of our top-rated background check platforms that you use to find extensive information, such as marriage records, sex offender and criminal records, etc., on a person.

You can run these searches using its people search tool or reverse phone lookup tool.

You can try out Instant Checkmate by paying $1 for a five-day trial, and if you like it, then you can go ahead and buy one of the following plans:

  • One-month subscription – $35.12
  • Phone Lookup membership – $5.99/mo
  • Quarterly Report – $28.09/mo


PeopleLooker is another great alternative to ID True. Unlike ID True, PeopleLooker offers somewhat accurate reports and has helpful customer support.

This background check platform also offers an app version and unlimited searches with a subscription.

This is what PeopleLooker’s pricing looks like:

  • 3-month membership – $18.28/month
  • Monthly membership for $22.86/month


This is one of the oldest and most trusted background check sites that you can use. You can run a background check on PeopleFinders using these options:

  • Reverse Phone Lookup
  • People Search
  • Address Lookup

The best part is that PeopleFinders has high ratings on various customer review platforms.

This is what PeopleFinders pricing looks like:

  • Trial period on Premium plan: $3.95
  • Trial period on Standard plan: $0.95
  • Standard plan: $24.95/month
  • Premium plan: $29.95/month
  • Single Basic report: $1.95
  • Single Comprehensive report: $9.95

How We Review Background Check Companies?

We take into account the following factors to review background check companies:

  • Accuracy of reports.
  • The price and plans offered.
  • Safety and security.
  • Reliability of the information provided.
  • Online reputation among customers.
  • Features and services.

Final Verdict

Now the final question is should you go for their services or not?

We would say that if you are looking for something simple and affordable, you can go for them.

However, there are a lot of better companies out there, offering better features, but at a price. You can check out Spokeo, Intelius, Peoplelooker, and Peoplefinder.

We hope you liked reading about ID True and found the essential information you were looking for.


Is ID True Legit?

Yes, it has been in the business for over eight years now, and it is completely legit.

You do not have to worry a about your privacy and you can run all your searches anonymously too.

How many records can I remove on ID True?

You can remove three accounts per email address. But if you want to remove more than three accounts, you have to use a different email id.

Does ID True offer a free trial?

No, ID True does not offer a free trial.

Does ID True offer pay-per-report option?

No, it does not offer a pay-per-report option.

Does ID True Cost money?

Yes, ID True costs money and its plans start at $22.86 for a one-month plan.

USW Overall Rating

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