Choosing an online background check company is a big decision. You want to be sure you’re using a reputable, reliable service that will give you accurate, up-to-date information.
One way to evaluate a background check company is to look at its Better Business Bureau (BBB) rating.
The BBB is an organization that reviews businesses and companies based on customer satisfaction, complaints, and other factors.
But what is a BBB A+ rating, and how important is it? Read on to learn more.
What Is BBB A+ Rating?
The BBB reflects a customer’s perspective on how a company will deal with them. Companies with a history of complaints or poor customer service will have a lower rating.
In comparison, companies with few complaints and a good track record of customer satisfaction will have a higher rating.
The highest possible rating is an A+, which means the company has a “superior” record of customer satisfaction.
Companies with this rating are expected to have very few complaints, and the complaints they do have should be resolved quickly and satisfactorily.
How Important Is A BBB A+ Rating?
A company’s BBB rating is one factor when choosing a background check service. However, it’s not the only factor.
You should also look at the company’s website, read customer reviews, and contact the company directly with any concerns you may have.
In general, a company with a BBB A+ rating is a good choice for a background check service.
But by considering all factors and doing your research, you can be sure you’re choosing the best possible service for your needs.
The BBB’s mission is to stay neutral and promote good business operations, assist consumers in making purchase decisions, and resolve customer-business owner disputes.
This impartial marketplace “trusts” consumers and corporations. BBB has a list of more than 5 million businesses and a company search engine on its website.
BBB’s rating system is based on a scale of A+ to F—with A+ being the highest and F the lowest.
The ratings are based on 17 different factors that indicate how well a company responds to complaints, changes business practices when necessary, monitors advertising, and more.
Companies accredited by the BBB have agreed to abide by its Standards for Trust, which means they have commitment to make a good faith effort to resolve consumer complaints.
The Importance of a Good BBB Rating When Choosing a Background Check Service
When looking for a reliable background check service, checking the company’s BBB rating is a good place to start.
A company with a good rating is more likely to be reputable and provide good customer service.
However, a company’s BBB rating is just one factor to consider. You should also check company’s customer reviews and social handles or contact the company directly with any questions.
In general, an online background check company with a BBB A+ rating is a good choice.
However, by doing your research and by taking all factors into consideration, you can be sure you’re choosing the best possible service for your needs.
Now that you know a little more about the BBB and its ratings, you can feel confident using this information to help you choose a reliable background check service. Just remember to consider all factors before making your decision.
Shefali Jain is a Content Writer & Editor at USWorkforce.org
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes. In her time at the organization, she has written and edited content on a range of topics, including employment law, human resources, and business management.