Are you looking for a background check service to hire your company employees or screen tenants to lend your property? If yes, then you are on the right page.
In this article, we are going to share a detailed review of one of the very popular background check and screening platforms called First Advantage.
Keep reading till the end to learn more.
Summary
| Guide | First Advantage Review |
|---|---|
| Features | Post-hire Monitoring and more |
| Navigation | Easy |
| Rating | 2.8/5 |
| Website | Click here |
What Is First Advantage?
First Advantage is a platform that offers background checks and tenant screening services.
It was founded in 2003 and has been active ever since.
We all know about the importance of the workforce, and hiring decisions as such, becomes a huge responsibility.
Hiring the wrong candidates can not only stain your company’s reputation but can also affect other employees working in your company.
To avoid getting into such situations, it is better to run background checks on candidates so that you know what you are getting yourself into.
First Advantage offers services such as drug testing, driver services, access to criminal reports, etc.
But are there services any better than other similar platforms? Keep reading to find out!
Read: NetDetective Review
Features Of First Advantage
Any platform’s features are essential to look at as it serves as the differentiating factor from many similar platforms.
Let’s have a look at the various features of First Advantage:
Online Background Checks – First Advantage offers easy online background checks. Using it, the candidate can access and view their reports and status in no time.
This offers a lot of flexibility and ease as today’s generation enjoys and appreciates online processes.
Insight Advantage – Another great thing about using First Advantage is that they understand the importance of feedback and working on them.
This application gives detailed insight and report, which is data-driven and actionable.
This means that you can identify opportunities that will, in turn, help you to increase employee onboarding efficiency and to improve results.
Customized Reports – Every business has different needs, and so the solutions they may require should be tailored according to their needs.
Thanks to First Advantage as it offers customized solutions as per the needs and requirements of different companies.
Post-hire Monitoring – Everyone takes care of pre-hiring, but it is equally important to keep monitoring employees even post-hiring.
Although, it is completely dependent on companies whether they want to do this or not.
If you wish to monitor your employees, all you have to do is upload a roster.
The system will automatically monitor activity for Healthcare Records, Criminal Record Check, and Motor Vehicle Records (MVR).
A court search is initiated if the employee’s data matches any arrest data. And if an actual case conviction arises, you get access to a detailed report.
Types Of Checks Offered By First Advantage
Have a look at the types of checks offered by First Advantage below:
- Background checks
- Criminal records monitoring
- Case Management
- Drug and Alcohol testing
- Fleet Compliance
- Fingerprinting
- Tax credits and Incentives
- Driver services
- Affordable care act and compliance
- Investigative research
- Occupational health
- Xtd force
What To Expect From First Advantage Background Check?
Industries First Advantage Caters To
Irrespective of your business size- be it a startup or a giant company, First Advantage takes pride in catering services to all of them.
Let’s have a look at the various industries that First Advantage caters to:
- Business service
- Healthcare
- Hospitality/Restaurant
- Higher education
- Retail
- Banking and Financial service
- Insurance
- Multi-family housing
- Non-profit
- Manufacturing/Technology
- Oil and gas
- Staffing
- Sharing economy
- Pharmaceuticals
- Transportation
What to Expect During Your First Advantage Background Check Process?
Pros And Cons Of First Advantage
Plans And Pricing Of First Advantage
First Advantage offers four kinds of plans to choose from. Let’s have a look at them to learn more:
| Plan | Price | Includes |
|---|---|---|
| Select | $20 onwards | National Criminal Records, Social Security Number, County Courthouse Criminal |
| Choice | $50 onwards | Global Sanctions, Sex Offender Registry, plus everything in Select Plan |
| Plus | $90 onwards | Everything in Choice Plan, plus Driver’s License verification, Education certification Verification, and Employment history. |
| Premium | $105 onwards | Everything in Plus plan, plus Federal and criminal Records, References, Credit Check, and Professional License |
Read: Is AccessData Safe?
How To Sign-Up For First Advantage?
First Advantage is fairly easy to use. To get started with it, follow the steps below:
1) Go to First Advantage’s official website.
2) Click on the “Get Started” option that you see in the top right corner.
3) Now select among the options you see and fill out the details as asked.
4) Now click on submit, and you are all set.
How Can I Cancel First Advantage Subscription?
Canceling the subscription to First Advantage is not that difficult. Just follow these simple steps, and it will be done:
- Contact their customer support.
- Now the customer service representative will guide you and redirect you to the cancellation page, where you will be required to fill out your details.
- Once you fill it out, you will get a link to cancel the subscription on your email address.
- Using the link, you will be able to cancel your subscription.
Getting Started with First Advantage for Small Business
Ways To Dispute First Advantage Background Check
Here are four ways in which you can reach out First Advantage to dispute their background check:
- Phone : 1-800-845-6004
- Email: [email protected]
- Fax: 1-727-214-2127
- Mail: First Advantage Consumer Center
P.O. Box 105292
Atlanta, GA 30348-5292
Can You Sue First Advantage For Showing Incorrect Background Check Results?
You may be able to sue First Advantage under these conditions:
- Your promotion was stopped due to errors in your background check report.
- Because of errors on your background check report, your job start date got delayed.
- You lost a job altogether because of errors in your background check report.
Is First Advantage Safe To Use?
If you are concerned about your safety and security, then do not worry as they take all the necessary precautions to keep your data safe and also abide by the privacy laws.
They collect certain information, including your contact number, email address, name, payment details, etc., among many others, which is common to such platforms.
They collect this information to send you notifications, improve their service, or assist you with any queries or questions that may arise in your mind.
Also, they share a minimum amount of data with their service providers and third-party vendor as and when the need arises.
Another thing to note is that a candidate’s report can’t be accessed without their permission.
Every time you want to access any reports that you run on your candidate.
You will require their approval. If you have any other doubts about matters related to your privacy, you can contact them or can even get through their privacy policy on their page.
USW First Advantage Ratings
| Type | Rating |
| Customer Service | 2/5 |
| Responsive | 2/5 |
| Affordable | 4/5 |
| Ease of use | 4.4/5 |
| Types of checks offered | 4.4/5 |
Customer Ratings And Reviews
First Advantage has an average rating of 2.9 given by only two people.
You can check out the customer ratings, too, if you want to know what other customers are saying about First Advantage.
Customer Service
First Advantage does not have good customer support, and they do not have good ratings online.
However, to get in touch with them, you can call them at 800-888-5773, or you can email them at Client.
[email protected] for US support or at [email protected] for global support.
And if you are a potential client looking to get in touch with them, you can send them an email at [email protected] or call them at 884-718-0087.
Our Experience
So in order to see how good First Advantage is, I ran a background check on myself.
And the information I saw was not updated, and some of them were even wrong. I was quite disappointed by the information I got.
Comparison
If you are not sure about First Advantage and want to explore more options, then you can have a look at the below-mentioned alternatives:
First Advantage Vs. PeopleG2
PeopleG2 is one of our top-rated employee and tenant screening background check platform.
Their plans start at $29.99 per month, whereas First Advantage offers plans starting from $20.
PeopleG2 offers accurate and affordable background check reports, and you can trust them with your hiring-related solutions.
Whereas First Advantage has poor reviews and ratings online, the information provided is also outdated.
In terms of features, both PeopleG2 and First Advantage have great features and a variety of plans and add-ons to choose from.
Read PeopleG2 Review
A Good Employee Vs. First Advantage
You cannot go wrong with this one. Again, it is a great alternative to choose from.
A Good employee-only offers background checks for employees, whereas First Advantage offers many options for background checks.
Plans start at $29.9 on A Good Employee, whereas First Advantage offers plans starting from $20.
We have written a detailed review of it. Check it out if you wish to learn about its features, pricing, services, and more.
Also Read A Good Employee Review
Why Choose First Advantage?
There are certain features that make First Advantage unique from the rest, which are:
Identity Fraud Protection
First Advantage offers something called RightID, which allows the system to cross-check information between various Id methods and government so that they can provide information with a high degree of accuracy.
Predictive Analytics
First Advantage does not just give us a report right after procuring it, but it uses artificial intelligence to scan and analyze an application and predict behavior based on the information obtained initially.
Collection Solutions for Multifamily Properties
If you manage a multifamily property and want to screen the tenants at once, then this comes in really handy.
How We Review Background Check Companies?
We review background check companies on the basis of the following points:
- Types of checks offered
- Service & features
- Customer rating & review
- Pricing and plans
- Ease of use
- Reliability of reports
- Information provided
Final Verdict
This was our take on First Advantage, and it is not the best background check company out there.
There are definitely better companies offering more reliable services. We recommend Acciodata, Peoplelooker, and Intelius personally.
We hope you found this article helpful.
FAQ’s
Is First Advantage Legit?
Yes, it is hundred percent legit, and their site even claims to have served more than 35000 clients.
They even give you access to finger-print based checks which the FBI approves.
How much do I have to pay to set up an account First Advantage?
First Advantage charges a setup fee of $175.
However, they may apply some promotional offer to waive off some amount.
Is First Advantage safe to use?
Yes, First Advantage is safe to use and is a legally registered company.
Does First Advantage offer customer support 24×7?
No, they do not offer customer support 24×7.
Does First Advantage offer a free trial?
No, they do not offer free trials.
Shefali Jain is a Content Writer & Editor at USWorkforce.org
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes. In her time at the organization, she has written and edited content on a range of topics, including employment law, human resources, and business management.
ARTICLE SOURCES
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