Covid has changed the way we work, and today, work from home has become the new normal.
If you run a company or a start then check out these 10 Best Workforce Management Software that can help you immensely in managing your employees better.
These 10 Workforce Management Software are based on different requirements for different people such as software’s for creative field, Technology filed, customer service, etc. So let’s get started!
#1 Winner of Workforce Management Software
“Rippling”
What Is Workforce Management Software?
Workforce Management Software can be a great tool to manage and streamline all your hiring and managing related decisions.
Be it recruiting, payroll, training, documentation, onboarding process, payments, tracking, coordinating, and much more; all can be carried out simply on your computers or phones by installing such helpful workforce management software.
If you are looking for the perfect software for yourself, irrespective of the size of the business, then read our below-mentioned list of recommendations.
Best Workforce Management Software
Here are our 10 best options based on:
- Best Workforce Management Software – Rippling
- Best for Creative Fields – Projectworks
- Best saaS based Service – BambooHR
- Best Cloud-based Management – Jobber
- Best For Scheduling – When I Work
- Best Global Management Platform – Worksome
- Best Call Centre Workforce Management Software – Alvaria Workforce
- Best Cloud-Based Scheduling – ClockShark
- Best Project Management Operating System – Monday.com
- Best For Group Project Management – Clickup
1. Rippling – Best Workforce Management Software
Rippling is our top pick for workforce management software, and that is because, with its help, you can manage your company’s IT, benefits, payroll, and HR all in one place.
With a mere click of a button, you can set up a new hire’s documentation, payroll, work computer, 401K, health insurance, and third-party apps like office 365, zoom, slack, and more.
Apart from this, it also offers fantastic payroll processing tools for an affordable price, making it one of the best choices for small companies.
It even offers some advanced tools which mid-sized companies with 100-200 employees can also choose from.
Features
- Time and attendance
- Applicant tracking
- Inventory management
- Device management
- Full-service payroll and more
User Experience
Pros and Cons
Pros
- One-click payroll runs.
- Customizable.
- Access to comprehensive employee profiles.
- Great payroll processing tools.
- Wide selection of comprehensive apps.
Cons
- Cannot automate payroll.
- Complex.
Pricing
Starts from $8 per person.
2. Projectworks – Best for Creative Fields
This one is a cloud-based workforce management system that is made for engineering, consulting, and architecture firms.
Its various unique features let you become more efficient and profitable by reducing hiring and process time.
They offer some excellent core features like timesheets, resourcing, forecasting, invoicing, expenses, etc.
This is best for people who want to keep track of projects and want to make intelligent task assignments and scheduling decisions.
Choose Project works for managing your cash flow, financial visibility, and more.
Features
- Active tracking
- Billing and invoicing
- Employee scheduling
- Leave tracking
- Performance matrix
- Forecasting/budgeting
- Approval process control
- Labor forecasting and more
User Experience
Pros And Cons
Pros
- Custom reports
- Excellent features and tools
- Complex analyatics with budgeting feature.
- Guest views
- Easy-to-use tools
- Seven-day free trial
Cons
- Complex custom report feature
- Zapier required for many integrations
Price
Starts at $24 per user.
3. BambooHR – Best saaS based Service
BambooHR is a SaaS (software-as-a-service) company that provides excellent features and services for small and mid-sized companies.
It offers HRIS (Human resource information system), which includes an employee satisfaction tool, payroll processing, applicant tracking system, workforce data analytics, automated reminders, and more.
Using their ATS integration, you can streamline the hiring and application process.
BambooHR also helps in hiring, managing compensation, managing employee data, and more.
Features
- 360 Degree Feedback
- 401(k) Tracking
- News FeedAlertsActivity/Notifications
- Archiving & Retention
- Benchmarking
- Billing & Invoicing
- Benefits Management
- Automatic Time Capture
- Billable & Non-Billable Hours
- Calendar Management
User Experience
Pros And Cons
Pros
- Excellent tools
- e-signature
- Access to employees real-time information
- Workflow and approval management
- Affordable
- Offers free trials
Cons
- Glitchy mobile app
- Limited functionality without purchasing
Price
Pricing is based on the number of employees. You can contact them to get a price quote.
4. Jobber – Best Cloud-based Management
This one is a cloud-based management software that offers various tools such as real-time scheduling and dispatching, online booking, invoice creation, and billing, integrated CRM, expense tracking, automatic emails, quoting, client reminders, and much more.
It has even partnered with PayPal and stripe, allowing users to create a custom invoice.
Apart from this, it lets you schedule jobs more effectively and efficiently, trains your employees, use it for making on-the-spot payments, and get notifications on the completion of a job and whatnot.
Features
- Accounting Integration
- Appointment Scheduling
- Alerts/Notifications
- Billing & Invoicing
- Automated Scheduling
- Automated Quoting
- Assignment Management
- Managing Bid
- Budgeting/Forecasting
- Calendar Management with sync
- Access Client Database
User Experience
Pros And Cons
Pros
- Free trial available
- Manage easy payments
- Easy-to-use interface
- Store all documents at one place and share
- Customizable features
Cons
- Mapping system is not very good.
- Can’t transfer google schedule to Jabber easily
Price
Jobber offers three plans ranging from $35/mo, $105/mo, $211/mo.
5. When I Work – Best For Scheduling
When I Work is an excellent tool with the help of which you can schedule meetings and plans, track performance, attendance, and time, create new schedules, manage time offs, shift availability, streamline the process and communicate all of this to your employees in a simple click- they will receive it in the form of notifications, text or even email.
Apart from this, you can also use it to streamline payroll processing.
When I Work is a perfect fit for small companies, HR managers, small business owners, or anyone who wants to manage time and do hourly scheduling.
Features
- Time clock and schedule integration
- Confident shift coverage
- On-Demand Pay
- API first and security-focused
- Team messaging
- Timesheet
- Time clock
User Experience
Pros And Cons
Pros
- 14 day free trial
- Easy payroll integration
- Effective time management
- Top-rated tools and experience
- Do effective scheduling
Cons
- Some may find it expensive
- App can be glitchy at times
- Limited punch options
Price
The plan starts from $4 per user to $8 per user.
6. Worksome – Best Global Management Platform
This is the best global management platform for catering to freelancers and contractors globally.
You can find freelancers and useful talent, automate payroll and compliance, onboard, manage and pay freelancers, find recruiters, and a lot more by using Worksome.
With the help of this application, you can easily search for candidates based on their skills and your requirement. Bookmark profiles for future reference and more.
Features
- Payroll management
- Contract overview
- Automated notification
- Bids comparison
- Spending analysis
- Multi-add onboarding
- Create a free job post
User Experience
Pros And Cons
Pros
- Pre-screened marketplace
- Effective and easy to use
- Quality workforce
- Easy to use
- Free trial availble
Cons
- UX could be simplified
Price
Charges a fee of 2-4% on every order.
7. Alvaria Workforce – Best Call Centre Workforce Management Software
Alvaria Workforce is a call center workforce management software that lets you hire and train employees, plan their schedule, do forecast and budgeting, track employee performance records, leave records, and track your agent’s performance in real-time.
Alavria lets you ensure that all your agents are active, productive, and focused on delivering the best customer experience.
It’s a perfect tool for call center companies to keep track of their employees’ performance and management.
Features
- Call Scripting
- Inbound Call and Outbound Call Center
- Queue Management
- Real-time Adherence Monitoring
- Reporting/Analytics
- Predictive Dialer
- Alerts/Escalation
- Call Logging
- Blended Call Center
- Call Recording
User Experience
Pros And Cons
Pros
- Create custom reports and data
- Very easy to use
- Comprehensive tools and features
- Easy management of multiple documents.
Cons
- Slow at times
- No free trial
Price
Alvaria workforce has not provided any information on pricing yet.
8. ClockShark – Best Cloud-Based Scheduling
ClockShark is a cloud-based scheduling and timekeeping software that is designed for construction companies and field services.
Using it, you can track your employee’s performance, track their timing, and run payroll accurately, which decreases a lot of unnecessary hassle and reduces a lot of paperwork.
Also, it can be installed and accessed easily on the phone, and you can even coordinate with your employees via the app to pass any instructions.
Overall, ClockShark is a great software for small and mid-sized construction and field service.
Features
- Automated Scheduling
- Billable & Non-Billable Hours
- Budgeting/Forecasting
- Cost Estimating
- Biometric Recognition
- Billable Items Tracking
- Document Management
- Offline Time Tracking
- Employee Database Management
- Mobile Access and Time Tracking
- Multiple Billing Rates
- Online Punch Card
User Experience
Pros And Cons
Pros
- Detailed tracking options.
- Access to comprehensive reports.
- Comes with geofencing and GPS tracker
- Option of facial recognition, kiosks and mobile apps
Cons
- Can’t view reports directly into the system.
Price
Pricing starts at $3.00/monthly per employee and goes upto $8.00/ monthly per employee.
9. Monday.com – Best Project Management Operating System
Suppose you are looking for one of the best project management operating systems which are affordable, flexible, scalable, and versatile.
With the help of its straightforward interface and high level of customization, you can track and manage all the necessary details of your employees.
So essentially, what you can do with this tool is you can streamline all your work, tools, processes, files, and everything into one work OS and then connect your team with it.
So basically, all the members of your team can collectively access this system and update the tasks that they are handed over. Thus, ensuring a smooth flow of work.
Features
- Multiple Project Views
- Robust Integrations
- Conversation panel
- Dashboard Reporting and Workload Management
- Customizable Templates
- Add files, noted and Q&A
User Experience
Pros And Cons
Pros
- Highly customizable
- Easy to use
- In-aap automation
- Automation
- Integrations with many apps
Cons
- 14 day trial isn’t enough to test the app
- Feature Limitations For Certain Plans
Price
Monday.com charges on the basis of group which starts at $49 for a group of five members and goes up.
10. Clickup – Best For Group Project Management
This is a cloud-based project management tool that offers calendars, clocks, docs, inboxes, reminders, etc., so that your team can work and coordinate together effectively.
One can use ClickUp for any size of business; it is fully customizable, and all the members of the team can collaborate, plan and organize things and events using one single app.
Features
- API
- Activity Dashboard
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Calendar Management
- Commenting/Notes
User Experience
Pros and Cons
Pros
- Free trial is available
- Straightforward interface
- Access to all
- Quick and effective
Cons
- No set up fee
- New users may find it confusing
Price
Clickup charges $9 to $19 per person on a monthly basis depending on the plan you choose.
Comparison
| Comparison | Rating | Founded | Features | Price |
|---|---|---|---|---|
| Rippling | 4.9 | 2016 | Applicant tracking, Full-service payroll, etc. | Starts from $8 per person |
| Projectworks | 4 | 2017 | Forecasting, budgeting, etc. | Starts at $24 per user |
| BambooHR | 3 | 2008 | Billing & Invoicing, automatic time capture, etc. | Not disclosed |
| Jobber | 4 | 2011 | Alerts, Calendar management with sync, etc. | Starts from $35/m to $211/mo |
| When I Work | 4.5 | 2010 | On-demand pay, Time clock, etc. | Starts from $4 per user |
Benefits Of Call Centre Workforce Management Software
You should consider getting a Workforce Management software for the following reasons:
- Increases employee engagement opportunities.
- Reduces labor costs.
- Eliminate any payroll errors.
- Helps in tracking performance.
- Helps in managing leaves.
- Improves customer satisfaction.
- Helps in giving feedback to the employees.
Features To Look For While Choosing Workforce Management Software?
These are some of the features that you should be looking for while choosing a Workforce Management Software.
- Forecasting
- Shift planning
- Cost tracking
- Workforce scheduling
- Agent tracking
- Performance analysis
- Call tracking
- Leave planning feature
- Affordability
- Customization
- Integration
How We Review Workforce Management Software?
We review offer Workforce Management Software based on the following facts:
- Number of features it offers
- The price it charges
- Efficiency of software
- Customer reputation, and more,
Conclusion
These are our top ten Best Workforce Management Softwares that you can choose from.
We hope you found this article useful and found something for your company.
FAQ’s
Why do I need Workforce Management Software?
Workforce Management Softwares are great tools to save a lot of time and reduce labor and paperwork costs.
With its help, you can streamline all your business processes and employee management.
Does Workforce Management Software really help?
Yes, Workforce Management Software help companies immensely in managing their employee’s, tracking their performance, sharing feedbacks, and so much more.
What issues can I possibly face with Workforce Management Software?
You might face issues with integrating the software with your device, or you could face compliance issues, so make sure to check these things prior to buying the software.
Who all can use a Workforce Management Software?
HRs, managers, call centers, and all sizes of companies can use Workforce Management Software.
Why should I get Workforce Management Software?
You should get Workforce Management Software to improve your customer satisfaction rate, easily manage tasks, easily train your employees, and reduce costs.
Shefali Jain is a Content Writer & Editor at USWorkforce.org
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes. In her time at the organization, she has written and edited content on a range of topics, including employment law, human resources, and business management.
