If you have been looking for the best background check companies, then I am sure you must have come across these two names – BeenVerified & Truthfinder, the two most popular background check companies.
In this BeenVerified vs Truthfinder article, we aim to help you decide which is better than the other by comparing the two based on features, price, accuracy, customer support, etc. So let’s begin!
BeenVerified vs Truthfinder: Features
One of the most important things to consider while looking for a background check company is to look at the features it offers.
BeenVerified offers seven search options: People search, Phone lookup, Email lookup, Address lookup and Vehicle search, Username search, and even Unclaimed money search.
TruthFinder offers six search options: People Search, Reverse Phone Lookup, Background Check, Reverse Address Lookup, Public Records Search, and Dark Web Scan.
Apart from this, there is more information related to the details you can find using a specific search option on their website.
On BeenVerified, this information is available in a short and crisp format.
On TruthFinder, you can click the search options and find small-article-sized information, both of which are helpful.
Because both these websites have unique features to offer along with information on their search bar, it entirely depends on what you prefer and like most in the two of them.
Ease Of Use
Because all age groups use background check platforms, it is essential to have an interface that is easy to operate and use.
BeenVerified
In the case of BeenVerified, you will see a search bar right on top as soon as you open their website.
All the search options are present just above the search bar, and you just have to click on the feature you want to run the search and enter search details accordingly.
Below, you will find information about what information can be obtained using different features, followed by articles on various topics that you can read for additional information.
Truthfinder
In the case of Truthfinder, again, you will see the same search bar right when you open the website.
However, a new search tab will open based on your chosen search option, making it different from BeenVerified.
We do not feel that this makes it difficult or anything. The ease of use remains the same.
Below this, you will be able to see customer reviews, and then just right at the bottom, you will see many options which will redirect you to small-sized useful articles and other things.
We feel that TruthFinder and BeenVerified are equally easy in terms of the interface.
Price & Plans
BeenVerified offers two kinds of plans, and TruthFinder offers three kinds of plans. Let us have a look at them:
BeenVerified Price & Plans
| Plan | Price |
| One month Membership | $22.86 a month |
| 3-Month Membership | $14.86 a month |
TruthFinder Price & Plans
| Plan | Price |
| One month Reverse Phone Lookup | $4.99 month |
| One Month Plan | $27.78 a month |
| 2-Month Plan | $23.02 a month |
Well, clearly, in terms of price, BeenVerified is cheaper than TruthFinder.
Also, to download the report, Truthfinder charges an additional fee of $2, which is not the case with BeenVerified. So if you have a tight budget, maybe you should go with BeenVerified.
Winner – BeenVerified
Reports & Accuracy
BeenVerified
In a single search, BeenVerified reveals the highest number of connected people.
Also, once you subscribe to their monthly membership, you can run unlimited searches, and the best part is that this site updates you each time any new information is added about the person you searched for.
Apart from this, the reports offered by BeenVerified are pretty easy to understand.
You will be able to see sections such as Personal Overview, Relatives, Address History, Contact Information, and more with brief information.
There is no scope for second-guessing; what you see will exactly be what is in it.
Truthfinder
If we talk about TruthFinder, even this website offers unlimited reports with a subscription.
Before signing up, you can even see on their website all information you will be able to access in the report.
What makes TruthFinder better than BeenVerified is that it is known for providing accurate and updated information.
And not only this, the amount of information on TruthFinder is much more extensive as compared to BeenVerified.
And if you think that so much information will make it difficult for you to understand what’s in the report, that’s not the case.
It is super easy to understand the report’s content, making it a better choice.
Winner – TruthFinder
Sign Up Process
BeenVerified
The signup process on BeenVerified is very straightforward. Once you visit the website, you simply need to click on the “Sign up” option in the top right corner, select a plan, pay for it, enter your details, and that’s pretty much it.
Truthfinder
And on TruthFinder, the process is quite the opposite. Here you do your search first, and before accessing the report, you will need to create an account and pay for the chosen subscription. We find BeenVerified’s process much better.
Winner – BeenVerified
Opt-Out Process
Considering the opt-out process while choosing a background check company is important to avoid refund or cancellation difficulties.
BeenVerified
So if we talk about BeenVerified, the opt-out process here is easy.
There are two ways in which you can opt-out. One is by contacting customer service, and the other is by raising a cancellation request on their website.
Truthfinder
However, on TruthFinder, you can opt-out of their service yourself by visiting their opt-out website and following five simple steps, or you can contact their customer service.
We like TruthFinder more in the opt-out process because it lets you opt out yourself without relying on or waiting for customer support to do it for you.
Winner – TruthFinder
Customer Support
A company’s customer support is the most overlooked part, and people don’t realize its importance until they are faced with a challenge that only good customer support can deal with.
So in terms of customer support, BeenVerified and TruthFinder are equally good.
BeenVerified
There are three ways to get in touch with BeenVerified’s customer support: email, call, or live chat. They are available daily from 6 am – 11:30 pm EST.
For general queries, you can even go to its support section at the bottom of the page, where you will find many articles on various common topics.
Truthfinder
There are two ways to get in touch with TruthFinder’s customer support: email or call. They are available from Mon-Fri 7:00 am to 7:00 pm PST.
However, there is one thing that gives TruthFinder an edge over BeenVerified, and that is that they also offer Spanish support.
Winner – TruthFinder
BeenVerified Vs Truthfinder: Winner?
So in this BeenVerified Vs. Truthfinder article, we compared the two of them based on several points, and now we must choose a winner.
So when it comes to the features and ease of use, both companies are equally good, and the better choice is very subjective.
Based on the rest of the points, BeenVerified is slightly better than Truthfinder. Now it is up to you to decide which one of these you want to choose.
We hope you found this comparison of BeenVerified Vs Truthfinder useful.
Also Read: GoodHire Reviews In 2023? | Is It Legit?
People Also Ask For
Is there a better background check site than TruthFinder?
Although TruthFinder has the majority of positive ratings, competitive pricing, and an array of services and features, and is a great site in itself.
But if you are looking for a background check site for obtaining crime details or social media details in depth, then you can check out Instant Checkmate and Intelius.
Is TruthFinder free of cost?
Best background check sites like TruthFinder offers the most accurate information, and to avail of their services, you need to pay a certain amount. So no, TruthFinder is not free.
Is BeenVerified reliable?
BeenVerified is highly reliable, and this is because it constantly updates information on its portal, so you never get obsolete information on someone.
Shefali Jain is a Content Writer & Editor at USWorkforce.org
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes. In her time at the organization, she has written and edited content on a range of topics, including employment law, human resources, and business management.