ADP Vs. Paycom is the two names that you will most definitely stumble upon when looking for payroll and HR software.
Both platforms are no doubt good in their respective offerings, but which one of these should you choose for your business size?
Let us compare the two in terms of price, features, pros and cons, etc., to find this out!
| Paycom | ADP Workforce | |
| Pricing | Quote-based pricing. | Quote-based pricing. |
| Plans | All-in-one, single software plan. | Four package options. |
| Integrations | A few add-on services through the Paycom system, such as an ACA-specific tool. | Variety of third-party integrations available across multiple product categories. |
| Mobile app | Self-service app available for iOS and Android. | Self-service app available for iOS and Android. |
| Customer support | Dedicated specialist assigned to answer questions. | 24/7 online and phone support. |
| Best for | Larger businesses that have more advanced payroll and HR needs. | Small- to medium-size businesses that want to streamline their processes. |
ADP Overview
Founded in 1949, ADP is one of the most popular cloud-based HR and payroll software in the world that is being used by more than 990,000 companies across 140 countries.
ADP offers a plethora of services and features, including compliance, tax, talent, time, and payroll tools, among others.
The best part is that it caters to a range of industries such as construction, hospitality, manufacturing, retail, and whatnot.
And although ADP caters to businesses of all sizes, it is best for mid-sized businesses.
Paycom Overview
Paycom is also a popular human capital management (HCM) system that offers five solutions, namely, talent acquisition, payroll, HR management, talent management, and time and labor management.
So Paycom is suitable for medium and large-sized businesses that need sophisticated tools but are not ready for enterprise-level software as yet.
What distinguishes Paycom is their self-service app that allows employees to manage all their paid time off (PTO), paycheck, and other things from a single place.
ADP Vs Paycom: Comparison
Now that we know in brief what ADP and Paycom do let us now look at their individual difference in features and other things to determine which one is better software.
Features
ADP Features:
- Full HR suite (HR, time, talent, benefits, recruitment, payroll and learning management)
- Employee utilization dashboard
- Online recruitment
- 401(k) and retirement services
- Insurance services
- Flexible service models
- HR outsourcing
- Unique payroll features
- Broker & accountant portal
- Background check for job
Paycom Features:
- Payroll
- Time and labour management’
- HR management
- Talent acquisition
- Talent management
- Employee utilization dashboard
- Employee background checks
As you can see, Paycom only offers a few features as compared to ADP, which has a wide range of features to manage all your HR-related needs.
Winner: ADP
Ease Of Use
ADP
ADP offers a great balance between ease of use and features. It offers a standardized approach that is easier to use for businesses with less complex software and payroll needs.
Businesses that are small but are growing can choose ADP over Paycom as it is more sorted and easy to understand. But when your company grows into a big one, ADP might no longer cut it.
Paycom
Paycom, on the other hand, offers a high level of customization and a self-service portal so that employees can view and manage their payroll information, such as approving their own payroll.
Since Paycom comes enterprise-ready with a wide range of options, it might be difficult for small businesses to manage and afford this software.
In terms of ease-of-use, ADP is better, and even small businesses can easily understand how to use and work with it. Getting used to Paycom might take some time, however.
Winner: ADP
Price & Plans
ADP Price & Plans
| Plan | Price |
|---|---|
| Essential | $59 per month plus $4 per employee, per month |
| Enhanced | Custom pricing |
| Complete | Custom pricing |
| HR Pro | Custom pricing |
| Set up fee | Extra fee |
| Free Trial | 4 months |
Paycom Price & Plans
| Plan | Price |
|---|---|
| Plan | Custom pricing |
| Free Trial | No |
It is difficult to identify which one of the two is better in terms of pricing because both ADP and Paycom offer custom pricing.
You might assume that Paycom will cost more because it’s an enterprise-level platform; however, you wouldn’t know this until you compare the quotes of both platforms.
Also, while taking quotes for comparison, do not forget to ask about taxes, cancellation fees, setup fees, etc.
We also compared ADP with Paychex and were quite shocked to see how Paychex cost way less than ADP.
Pros and Cons
ADP Pros & Cons
Pros
- 24-hour customer service
- Extensive third-party integrations
- Free trial of four months
- Multiple plans for diverse business needs
Cons
- Lack of transparent pricing
- Only higher-tier packages includes advanced tools
- Fewer enterprise-specific tools
Paycom Pros & Cons
Pros
- Employee self-service portal
- Dedicated account manager for each client
- Comprehensive performance management tools
Cons
- Lack of transparent pricing
- Expensive setup costs
- Limited third-party integrations.
Payroll
ADP Payroll Features
- Automated online payroll
- Payroll taxes calculated
- Simple integration with time-tracking and HR
- Federal, state, and local compliance support
- Integration with HR, benefits, talent and more
Paycom Payroll Features:
- Paycom Pay
- GL Concierge
- Expense Management
- Garnishment Administration
- Payroll Tax Management
Both platforms have their own set of integration and payroll features, so we leave it to you to decide which one of these you find more suitable for your business.
Customer Ratings
ADP Customer Ratings
| Platform | Rating | Total Votes |
|---|---|---|
| G2 | 4/5 | 216 votes |
| TrustRadius | 8/10 | 2,026 votes |
| TustPilot | 1.4/5 | 2,263 votes |
Paycom Customer Ratings
| Platform | Rating | Total Votes |
|---|---|---|
| G2 | 4.2/5 | 1,107 votes |
| TrustRadius | 7/10 | 586 votes |
| TustPilot | 4.1/5 | 281 votes |
As per customer reviews on different platforms, we can see that users like Paycom more as compared to ADP.
Winner: Paycom
ADP Vs. Paycom: Winner?
In this comparison between ADP vs. Paycom, ADP has won the battle with a slight edge.
ADP is ideal for businesses of all sizes except for enterprise-level businesses. On the other hand, Paycom is ideal for large-sized and enterprise-level businesses but not small ones because of the complexity of features.
We also compared ADP with Gusto and ADP with Workday and were quite suprised to see how it performed compared to the two.
So you can choose the HR software that caters to your business needs in the best way.
FAQs
What is ADP Run?
ADP run is an HR, payroll, and benefits administration software for small businesses and start-ups of one to 49 employees.
Does Paycom offer a free trial?
No, Paycom does not offer a free trial but it offers a free demo instead.
Is Paycom legit?
Yes, Paycom is legit and has even been listed on Newsweek America’s Most Trusted Companies and Forbes America’s Best Midsize Employers, among others.
Over 33,000 companies use Paycom daily, and all this proves that Paycom is legit.
Shefali Jain is a Content Writer & Editor at USWorkforce.org
After completing her graduation in hospitality, Shefali decided to follow her passion and started writing. Shefali has been writing for two years now and contributes to our website as a skilled editor and content writer with strong research skills. Writing product and service reviews, biographies, and book reviews are some of her key areas, among many others in which she specializes. In her time at the organization, she has written and edited content on a range of topics, including employment law, human resources, and business management.